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IPP Error codes and solutions

By DJ Updated

 

Overview

These error codes apply to IPP (port 631) printing. Please see below for common errors and fixes for IPP Printing.

 

 

IPP 'Failed to fetch' error

Cause and fix:

The printer is offline Check the printer is powered on, connected and no errors are shown on the printer panel.
The printer is unreachable Check that the end-device (Chromebook, Windows, Mac) can route to the printer. See this guide for more help
The IPP service is disabled Log into the printer control panel and check that IPP (port 631) printing is enabled.

 

 

 

IPP unexpected response 406 error

Printer status: IppResponseError: Received unexpected response status 406 from the printer

 

Cause: IPP stack incompatibility (mostly Xerox printers)

 

Solution:

Follow the instructions to convert the IPP printer to socket printing:

  1. Find the printer in the printer list: https://directprint.io/admin/ printers
  2. Click 'Actions' -> 'Edit printer'
  3. Change the printer URI to socket://<ip of printer>:9100
  4. Click the green 'Update' button to save the change
  5. On your test Chromebook/Windows/Mac device in the Coreza Print app, hit the refresh icon next to 'Active printer list' to force pickup of the change
  6. Run a test print.

 

IPP 403: Unauthorized error

 

Cause: Invalid certificate

 

Solution: Disable IPPs on the printer

  1. Using the printer's web admin panel, locate the IPP settings.
  2. If IPPS is enabled, disable it.
  3. If 'Upgrade to IPPS' is exists and is enabled, disable it.
  4. Re-add the printer to Coreza Print using the Add Printer Wizard

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