If your client gets stuck on the Coreza Print logo and does not let you login these are the steps to fix it.

Example of client getting stuck on the splash screen / loading logo

Fixing the issue on macOS

To fix this issue on macOS follow the instructions below: 

1. Force quit the Coreza Print client
2. Open terminal and run rm -rf ~/Library/Application\ Support/Coreza \ printing
3. Relaunch the application and this will of reset the Coreza Print client

Fixing the issue on Windows 10/11

To fix this issue in windows follow the guide below:

1. Open task manager and end the task of any Coreza Print, dpio and dpio-launcher
2. You will need to navigate to C:\Users\user\AppData\Local
3. Once in C:\Users\user\AppData\Local delete Coreza Print printing file
4. Now reopen the Coreza Print client and it will have fully reset and be able to use again